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NovaDoc

GP clinical coding services

Outsource SNOMED CT coding of GP letters and patient records to NovaDoc. We support NHS practices and PCNs with correspondence coding, patient-record code amendment and data quality in EMIS Web or SystmOne, supporting QOF, disease registers and recall.

Accurate SNOMED CTNovaHS protocol QOF protectedClean registers Bulk recoding at scaleData cleansing
✗ Free text only ✗ Wrong code ✗ Legacy Read ✗ QOF drift ✓ SNOMED CT ✓ QOF-ready ✓ Recall-safe ✓ Register clean Drifted codes → cleansed → QOF-ready
100%Coded to
protocol
10M+Documents
processed
Accurate SNOMED CT coding

SNOMED CT coding of hospital letters and GP patient records

NovaDoc codes diagnoses, procedures and relevant QOF information from clinical correspondence to the NovaHS coding protocol. This is a managed service for NHS general practice, delivered within your existing clinical system. If you need the wider workflow handled too, explore GP letter processing and clinical correspondence support, including agreed document matching, action handling and filing.

Consistent, high-quality coding means cleaner registers, more reliable recall and better data quality across the whole practice, giving clinicians confidence in the record in front of them. Read about why clinical coding matters for GP practices.

  • Accurate SNOMED CT coding to the NovaHS coding protocol.
  • Consistent coding that keeps disease registers clean.
  • Improved data quality that clinicians can trust.
Client testimonial

The coding quality is excellent and consistent. Our QOF and recall data has never looked cleaner, and I finally trust the registers.

Dr R. PatelGP PartnerVerified NovaDoc client
New info✓ Disease register✓ Recall accurate✓ QOF protectedSNOMED CT coded
Bulk code amendment & recoding

Patient-record recoding and QOF data quality support

Existing GP patient records may need code amendment because of inaccurate coding, changing QOF requirements or data-cleansing needs. NovaDoc supports bulk SNOMED CT code amendment and recoding within the agreed clinical-record project, helping practices maintain consistent disease registers and recall data.

Accurate recoding protects QOF, keeps recall processes firing for the right patients and supports day-to-day patient care. It removes a painstaking task from your own team while measurably improving data quality across the record.

  • Human error: correction of inaccurate coding at scale.
  • Changing QOF requirements: bulk amendment to reflect updated QOF rules.
  • Data cleansing: that protects QOF, recall processes and everyday care.

Who it's for: GP practices, PCNs, Federations and ICBs across England that need accurate SNOMED clinical coding, or bulk recoding and data cleansing to protect QOF and data quality.

Client testimonial

They bulk-recoded years of drifted and legacy Read codes at scale. Patients who were slipping off registers are back where they belong.

ClaireQOF & Data Quality LeadVerified NovaDoc client
Discuss NovaDoc support for your practice
✗ Free text only✗ Wrong code✗ Legacy Read✓ SNOMED CT✓ QOF-ready✓ Recall-safe
100%*
Coded to protocol
Accurate SNOMED CT coding to the NovaHS coding protocol, first time
10M+
Documents processed
Cumulative NovaHS total since the company began

*Based on real-world results achieved at some GP practices. Actual figures vary by document mix, package and practice.

Practice feedback

Clinical coding support at North Shore Surgery

North Shore Surgery's document-processing project combined backlog clearance with continuing clinical coding support. The practice's feedback describes the quality of that work and its experience of working with NovaHS.

Client testimonial

The quality of their work has been consistently high, communication has always been clear and professional, and they have been a valued partner throughout.

Rachel Thirlwall-FrithAssistant Practice Manager & Complaints Manager, North Shore Surgery

Excerpt from customer feedback supplied by email. This is customer-reported experience, not a coding-accuracy audit.

Read the full North Shore Surgery case study
Questions

Clinical coding & recoding FAQs

What is the difference between clinical coding and recoding?
Clinical coding is applying accurate SNOMED CT codes to new clinical information as it arrives. Recoding, or bulk code amendment, is correcting or updating codes already in the record, for example fixing human error, reflecting changing QOF requirements or cleansing data, so that historic and current coding both stay accurate.
Why does clinical coding matter for QOF?
QOF, recall and much of day-to-day patient care depend on accurate coding. If codes are missing, wrong or out of date, patients can be excluded from registers, recalls can misfire and QOF achievement can suffer. NovaDoc's accurate coding and bulk recoding protect QOF and keep your registers reliable.
Can NovaDoc correct large volumes of existing codes?
Yes. NovaDoc provides bulk code amendment and recoding at scale, correcting human-error coding, applying changes required by updated QOF rules and carrying out data cleansing, improving data quality across the whole record without pulling your own staff away from patient care.
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Need GP clinical coding support?

Tell us your clinical system and whether you need incoming letters coded or existing patient-record codes reviewed. We'll discuss scope and capacity. Please share business information only, not patient-identifiable details.

Client testimonial

When the QOF rules changed, NovaDoc amended our codes in bulk without pulling any of our staff off patient care. A painstaking job, gone.

NadiaPractice ManagerVerified NovaDoc client