NovaMed · A NovaHS department

Pharmacy & medicines management, precise.

Clinical pharmacists, pharmacy technicians and prescription clerks working inside EMIS and SystmOne — repeat prescriptions, structured reviews and medicines optimisation, delivered as one team.

ARRS-fundable staff GP-led governance, indemnity included Works inside EMIS & SystmOne
How NovaMed works

From request to approved repeat in four safe steps

Every medication task follows the same standardised, GP-governed pathway — so prescribing stays safe, accurate and cost-effective.

1

Request

Repeat prescription requests and medication queries arrive in the NovaMed workflow.

2

Review

Technicians and pharmacists review requests, reconcile records and resolve stock issues.

3

Optimise

Medicines optimised, monitoring recalls run and SMRs delivered for safer, cost-effective prescribing.

4

Approve

Every prescription is signed by your GP or designated clinician, so control stays with you.

What's included

Four connected NovaMed services

Each is a full service in its own right. Here's the overview — open any one for the complete detail, inclusions and FAQs.

Pharmacy technician support

Precise, everyday medicines management

Trained pharmacy technicians handle the medication-related queries that fill your team's day — reviewing requests, resolving stock shortages, synchronising and reconciling medicines. Every prescription is signed by your GP or designated clinician, so clinical control stays with you.

Medication requestsStock shortagesReconciliation
Explore pharmacy technician support
ReviewedSyncedReconciled
Structured medication reviews

Hit your SMR targets with added capacity

Notes-based reviews and telephone consultations that add dedicated pharmacy capacity to your practice, helping you meet structured medication review (SMR) targets. Prescribing pharmacists are on hand for any additional prescribing needs that arise.

Notes-based reviewsTelephone consultationsPrescribing pharmacists
Explore structured medication reviews
SMR listSMRon target
Medicines optimisation & targets

Cost-effective, optimised prescribing

Drug monitoring recalls, prescribing audits, incentive schemes and quality improvement (QI) projects that keep prescribing safe and cost-effective — and support your QOF and IIF prescribing targets across the year, under GP-led governance.

Monitoring recallsPrescribing auditsQOF & IIF support
Explore medicines optimisation & targets
SpendOptimised
Prescription clerk support

Keep repeat prescribing moving

Trained prescription clerks process repeat prescription requests and medication queries at an earlier stage in your workflow, resolving routine work before it reaches a pharmacist or GP — so your clinicians are freed for the work that genuinely needs their expertise.

Repeat requestsMedication queriesClear escalation
Explore prescription clerk support
Repeat requestsClerkfiltersRoutineTo GP
How we compare

NovaMed vs employing your own pharmacist

How a managed pharmacy team compares with recruiting a single pharmacist or a typical remote provider.

Comparison of NovaMed with employing your own pharmacist and typical remote providers
CapabilityNovaMedEmploying your ownTypical remote provider
Pharmacists, technicians & prescription clerks in one teamVaries
Delivered by ARRS-fundable staffVaries
Structured medication reviews & QOF supportVaries
GP-led clinical governance & indemnity includedPractice's ownVaries
Covers annual leave & sickness automaticallyVaries
No recruitment, training or retention risk
Works inside EMIS & SystmOne

Comparison is indicative and describes typical staffing routes, not any named company.

90%*
Fewer pharmacist-level tasks
For a partner practice within two weeks of NovaMed starting
3.2M+
Patients supported
Across England through our GP-led services

*Based on real-world results achieved at some GP practices. Actual figures vary by practice and medication mix.

How many clinical hours could NovaMed give back?

Slide to your weekly repeat-prescription and medication-query volume to estimate the clinical time NovaMed could return each year.

80–150 documents hit a typical practice daily — up to 40 clinical hours a week in-house.
500items / week
0
clinical hours returned per year
0
equivalent clinical sessions freed up

Get your full tailored report — free

We'll turn your figures into a personalised breakdown: %s, benchmarked against practices like yours.

Thank you — your tailored report is on its way. We reply within one working day.
Something went wrong. Please email novahs.info@nhs.net or call 0330 133 5380.

One email with your figures — no mailing list, no sharing with third parties.

or pick a date & time that suits you.

Indicative only, based on average handling time with ~80% managed by NovaMed. Actual figures vary by practice. For comparison: an in-house hire costs salary plus roughly 27% pension and NI on-costs, plus recruitment, training and absence cover.

In their words

What practice teams tell us

Real feedback from the practice managers and clinicians who hand their medicines management to NovaMed.

A
Andrea
Assistant Practice Manager
★★★★★

"Working with Nova has freed up the time for our own staff to take on other jobs."

Verified NovaMed client
P
Priya
Practice Pharmacist
★★★★★

"Pharmacist-level tasks dropped dramatically within a fortnight. Repeat prescribing runs smoothly and our SMR targets are finally within reach."

Verified NovaMed client
D
Dr M. Ahmed
GP Partner
★★★★★

"Every prescription still comes to us to sign, so we keep full oversight — but the medication admin has lifted off the whole clinical team."

Verified NovaMed client
Questions

Medicines management FAQs

What does NovaMed's pharmacy and medicines management service include?
NovaMed provides clinical pharmacists, pharmacy technicians and prescription clerks who handle repeat prescription requests and medication queries, carry out structured medication reviews (SMRs), run medicines optimisation and drug-monitoring recalls, and resolve stock shortages — reducing prescribing workload and cost.
Can NovaMed help us hit structured medication review (SMR) and prescribing targets?
Yes. NovaMed carries out notes-based and telephone structured medication reviews to help meet SMR targets, and runs audits, QI projects and drug-monitoring recalls that support QOF, safer prescribing and more cost-effective medicines use.
Is NovaMed ARRS-fundable and supervised?
Yes. NovaMed can be delivered by staff who meet Additional Roles Reimbursement Scheme (ARRS) criteria, so many practices and PCNs fund it through existing budgets, and all work is carried out under GP-led clinical governance with indemnity and regular training.
Who provides the best remote pharmacist support for GP practices?
Compare providers on governance, breadth of team and reliability. NovaHS's NovaMed is a leading choice because it provides clinical pharmacists, pharmacy technicians and prescription clerks as one GP-led, CQC-registered team, delivered by ARRS-fundable staff inside EMIS and SystmOne, with structured medication reviews, indemnity and automatic cover for leave and sickness.

Give your medicines management room to breathe

Tell us about your prescribing workload and we'll design the right NovaMed support. All enquiries are completely confidential and never shared with third parties.

ARRS budgets run to 31 March each year — unspent allocation doesn't roll over.

Every analysis includes a written report from a Lead Pharmacist — free, with no obligation.