NovaMed provides GP pharmacy support through clinical pharmacists, pharmacy technicians and prescription clerks working inside EMIS and SystmOne: handling repeat prescribing, structured medication reviews and medicines optimisation.
From request to approved repeat in four safe steps
Every medication task follows the same standardised, GP-governed pathway, so prescribing stays safe, accurate and cost-effective.
1
Request
Repeat prescription requests and medication queries arrive in the NovaMed workflow.
2
Review
Technicians and pharmacists review requests, reconcile records and resolve stock issues.
3
Optimise
Medicines optimised, monitoring recalls run and SMRs delivered for safer, cost-effective prescribing.
4
Approve
Every prescription is signed by your GP or designated clinician, so control stays with you.
What's included
Four connected NovaMed services
Each is a full service in its own right. Here's the overview; open any one for the complete detail, inclusions and FAQs.
Pharmacy technician support
Precise, everyday medicines management
Trained pharmacy technicians handle the medication-related queries that fill your team's day, reviewing requests, resolving stock shortages, synchronising and reconciling medicines. Every prescription is signed by your GP or designated clinician, so clinical control stays with you.
Medication requestsStock shortagesReconciliation
“Client testimonial
Pharmacist-level tasks dropped dramatically within a fortnight. Repeat prescribing runs smoothly and our SMR targets are finally within reach.
Notes-based reviews and telephone consultations that add dedicated pharmacy capacity to your practice, helping you meet structured medication review (SMR) targets. Prescribing pharmacists are on hand for any additional prescribing needs that arise.
Drug monitoring recalls, prescribing audits, incentive schemes and quality improvement (QI) projects that keep prescribing safe and cost-effective, and support your QOF and IIF prescribing targets across the year, under GP-led governance.
Monitoring recallsPrescribing auditsQOF & IIF support
Trained prescription clerks process repeat prescription requests and medication queries at an earlier stage in your workflow, resolving routine work before it reaches a pharmacist or GP, so your clinicians are freed for the work that genuinely needs their expertise.
Repeat requestsMedication queriesClear escalation
“Client testimonial
Working with Nova has freed up the time for our own staff to take on other jobs.
How a managed pharmacy team compares with recruiting a single pharmacist or a typical remote provider.
Comparison of NovaMed with employing your own pharmacist and typical remote providers
Capability
NovaMed
Employing your own
Typical remote provider
Pharmacists, technicians & prescription clerks in one team
✓
✕
Varies
ARRS options for eligible roles
Check eligibility
Check eligibility
Check eligibility
Structured medication reviews & QOF support
✓
✓
Varies
GP-led clinical governance & indemnity included
✓
Practice's own
Varies
Covers annual leave & sickness automatically
✓
✕
Varies
No recruitment, training or retention risk
✓
✕
✓
Works inside EMIS & SystmOne
✓
✓
✓
Comparison is indicative and describes typical staffing routes, not any named company.
90%*
Fewer pharmacist-level tasks
For a partner practice within two weeks of NovaMed starting
3.2M+
Patients covered
Combined practice lists across NovaHS services
*Based on real-world results achieved at some GP practices. Actual figures vary by practice and medication mix.
How many clinical hours could NovaMed give back?
Slide to your weekly repeat-prescription and medication-query volume to estimate the clinical time NovaMed could return each year.
Medicines workflow Estimate the clinical time released from repeat-prescription requests and medication queries handled under your agreed service.
500items / week
0
clinical hours returned per year
0
equivalent clinical sessions freed up
Get your full tailored report, free
Ask our team to review your workload estimate, explain the assumptions and discuss a tailored service proposal.
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or pick a date & time that suits you.
Indicative only: assumes 2 minutes of in-house clinical handling time per item, with 80% managed by NovaMed, over 52 weeks. These are model assumptions; actual figures vary by workload and agreed service. For comparison: an in-house hire costs salary plus roughly 27% pension and NI on-costs, plus recruitment, training and absence cover.
Practice examples
Pharmacy support shaped around practice workloads
Three examples supplied by our delivery team, covering document review, prescribing and medicines reconciliation. These are individual service experiences, not guaranteed outcomes.
Document management
North Riding PCN
Dedicated remote pharmacist support helped two GP practices eliminate a clinical-document backlog, giving their pharmacy teams capacity for other clinical priorities.
Remote Independent Prescribing Pharmacist support expanded from three to four regular sessions per week, with additional cover for annual leave and peak demand.
A tailored service combined medicines reconciliation and workflow support with a remote Independent Prescribing Pharmacist for prescription requests and medication queries.
What does NovaMed's pharmacy and medicines management service include?
NovaMed provides clinical pharmacists, pharmacy technicians and prescription clerks who handle repeat prescription requests and medication queries, carry out structured medication reviews (SMRs), run medicines optimisation and drug-monitoring recalls, and resolve stock shortages, reducing prescribing workload and cost.
Can NovaMed help us hit structured medication review (SMR) and prescribing targets?
Yes. NovaMed carries out notes-based and telephone structured medication reviews to help meet SMR targets, and runs audits, QI projects and drug-monitoring recalls that support QOF, safer prescribing and more cost-effective medicines use.
Is NovaMed ARRS-fundable and supervised?
NovaMed can include eligible clinical pharmacist and pharmacy technician roles under the Additional Roles Reimbursement Scheme (ARRS). Eligible support can be paid for through ARRS, subject to the scheme requirements and available PCN budget. If that budget does not cover the agreed cost, it can be supplemented with other funding. Eligibility and the funding arrangement must be confirmed with the PCN and commissioner before commissioning. Work is carried out under GP-led clinical governance with indemnity and regular training.
What should a GP practice consider when choosing remote pharmacy support?
Compare providers on governance, breadth of team and reliability. NovaHS's NovaMed brings together clinical pharmacists, pharmacy technicians and prescription clerks as one GP-led, CQC-registered team inside EMIS and SystmOne, with structured medication reviews, indemnity and automatic cover for leave and sickness. ARRS eligibility is assessed for the agreed roles and delivery arrangement, not automatically for every member of the team.
Give your medicines management room to breathe
Tell us about your prescribing workload and we'll design the right NovaMed support. Please share business information only. Do not include patient-identifiable details.
Planning ARRS-funded support? Confirm the available PCN budget and claim deadlines before commissioning.
Every analysis includes a written report from a Lead Pharmacist, free, with no obligation.