Clinical support & clinics, integrated.
GP-supervised clinicians working inside your systems, tools and pathways — resolving around 60–70% of patient contacts remotely and running whole clinics for you.
Demand met in four safe steps
Every patient contact follows the same GP-supervised pathway — so most needs are safely resolved remotely and only the right patients reach a face-to-face appointment.
Receive request
Online consultation submissions and telephone triage lists land with the NovaClinic team.
Clinician triage
A qualified, GP-supervised clinician assesses each contact against your pathways.
Treat / advise remotely
Around 60–70% are resolved by phone or video — advice, tests or prescriptions.
Escalate only if needed
The rest are routed to the right local service or a face-to-face GP appointment.
Five connected NovaClinic services
Each is a full service in its own right. Here's the overview — open any one for the complete detail, inclusions and FAQs.
Clinician-led triage that adds capacity from day one
Experienced clinicians assess your online consultation submissions and telephone triage lists, resolving around 60–70% of patient needs by phone or video and routing the rest to the most appropriate local service.
Proactive management of chronic conditions
Dedicated clinical time for chronic conditions such as hypertension — structured reviews, medication adjustments, sick-day and lifestyle advice, and reliable follow-up that keeps patients well and out of crisis.
Take routine Med3 demand off your clinicians
A dedicated daily fit-note clinic with flexible slots. A standardised model handles over 95% of Med3 requests independently, supporting a safe return to work while only complex cases return to your GPs.
Free GP capacity from high-volume minor illness
Remote or in-clinic management of minor ailments and minor illness — every patient safely triaged, then treated where appropriate or referred onward, with each outcome recorded in your clinical system.
Tailored clinics, built around your practice
Tailored clinic setups run by qualified clinicians, designed after a review of your systems and pathways — from a single session to an ongoing programme, standardised around safe, efficient and cost-effective care.
NovaClinic vs locums or recruiting yourself
How GP-supervised remote clinical capacity compares with the locum market or growing your own team.
| Capability | NovaClinic | Hiring locums | Recruiting in-house |
|---|---|---|---|
| Around 60–70% of contacts resolved remotely* | ✓ | Varies | Varies |
| Works with your online consultation tools (eConsult, Klinik, PATCHS, AccuRx and more) | ✓ | Varies | ✓ |
| Trained on your systems & local pathways before starting | ✓ | Rarely | ✓ |
| GP-supervised with indemnity included | ✓ | Varies | Practice's own |
| Capacity flexes with demand — no rota gaps | ✓ | Varies | — |
| No recruitment or agency fees | ✓ | — | — |
| Triage, fit notes, LTC & minor ailments under one team | ✓ | Varies | Varies |
Comparison is indicative and describes typical staffing routes, not any named company. *Based on real-world results at some GP practices.
*Based on real-world results achieved at some GP practices. Actual figures vary by list and case mix.
How much demand could NovaClinic take off your list?
Slide to your weekly volume of online consultations and triage contacts for an indicative view of what our clinicians could resolve remotely.
Get your full tailored report — free
We'll turn your figures into a personalised breakdown: %s, benchmarked against practices like yours.
One email with your figures — no mailing list, no sharing with third parties.
Indicative only, assuming ~65% of contacts resolved remotely. Your actual figures vary by list and case mix. For comparison: an in-house hire costs salary plus roughly 27% pension and NI on-costs, plus recruitment, training and absence cover.
What practice teams tell us
Real feedback from the practice managers and clinicians whose demand NovaClinic helps carry.
"The service and support received has helped us out greatly whilst we were short staffed."
"Their clinicians resolve most of our online consultations remotely, so our face-to-face slots go to the patients who really need them."
"The daily fit-note clinic took a huge routine load off our GPs, and everything stays documented in our own system."
Clinical support FAQs
What clinics and clinical support can NovaClinic provide?
How much patient demand can NovaClinic's remote triage resolve?
Are NovaClinic clinicians qualified, supervised and indemnified?
What is the best way to add clinical capacity to a GP practice?
Extend your clinical team with NovaClinic
Tell us where the pressure is and we'll design the right clinics for your practice. All enquiries are completely confidential and never shared with third parties. Every analysis includes a written report from a Lead Clinician — free, with no obligation.
We work inside your existing online consultation and triage tools — eConsult, Klinik, PATCHS, AccuRx and others — rather than replacing them.